About us
Built for the complexity of healthcare facilities.
Facilities Services Solutions was founded by healthcare operations veterans who understood that compliance and maintenance aren't separate problems — they're two sides of the same mission: keeping patients safe and facilities running.
Our mission
Survey-ready. Every day.
Healthcare facilities face a unique intersection of regulatory pressure and operational demand. A single compliance gap can trigger a survey finding. A deferred maintenance item can become a life-safety violation. We exist to close those gaps — before they become problems.
Our team brings together former Joint Commission surveyors, licensed engineers, and certified healthcare facility managers who have worked inside the facilities they now serve. That inside knowledge is the foundation of everything we do.
What drives us
Our core values
Patient Safety First
Every recommendation we make is filtered through one question: does this protect patients? Compliance and maintenance are means to that end.
Operational Integrity
We don't cut corners. Our assessments are thorough, our documentation is precise, and our recommendations are actionable — not theoretical.
Partnership Over Transactions
We work alongside your team, not above it. Our goal is to build your internal capacity, not create dependency on outside consultants.
Continuous Improvement
Regulatory standards evolve. Technology changes. We stay current so your facility stays ahead — not just compliant today, but prepared for tomorrow.
Leadership
Led by people who've been in your shoes.
Our leadership team includes former hospital directors of facilities, licensed professional engineers, and regulatory compliance specialists — people who have managed the same challenges your team faces every day.
Robert Hargrove
Founder & CEO
Former Director of Facilities at a 400-bed regional medical center. 22 years in healthcare operations and regulatory compliance.
Linda Castillo
VP of Compliance Services
Ex-Joint Commission surveyor with 15 years of field experience across acute care, ambulatory, and long-term care settings.
Marcus Webb
Director of Facilities Engineering
Licensed Professional Engineer specializing in healthcare mechanical and electrical systems. CHFM certified.
Ready to work with a team that understands your facility?
Schedule a consultation and let's talk about where we can make the biggest difference for your organization.